people delve into the topics more and develop strategies to relate to people from other cultures more effectively.
Cross-cultural competence can go into so many different topics and down into so many different levels. There is basic and general knowledge, but there are several other areas that people may need to learn about and work on, including etiquette, communication style, negotiation, business meeting structure, listening patterns, attitudes towards business and work, building trust and relationships, use of time and space, and more.
Every client has different needs, and every training should be slightly tailored, in order to meet the client’s needs.
Stick around until the end of the article when I tell you which theories you can study and where you can get certified.